Differentiators: Infrastructure

Structured Concepts is an established Back Office Processing or Business Process Outsourcing center based in Mumbai, India. We currently operate from our two 'State-Of-The-Art' Data centers spread over 20,000 sq ft with more than 375 skilled and experienced agents working round the clock 365 days a year.

Our infrastructure is well equipped in terms of providing easy and comfortable ramp ups, business surges in terms of transaction volumes and taking on project of any size and from any vertical to ensure that you get to focus on and grow your core core business.

Our specifications are best in terms of technology and has necessary safeguards and redundancies built in to ensure business continuity. Even if you need a separate physical location to have us execute your projects, Structured Concepts can deliver it to your satisfaction. Kindly go through the specifications of our infrastructure below.

  • Data: Dedicated 2.5 mbps of Internet bandwidth through multiple service providers on self-healing ring topology circuits.
  • Local Area Network: Certified Ethernet Network terminated on CISCO routers & Nortel switches.
  • Database & Application Servers: High-end servers RAID 5 enabled with dual processor based redundancy on critical servers.
  • Personal Computers: Pentium IV PCs with 17" Flat Screen Monitors.
  • Printing: High end Hewlett Packard Laser Printers on terminated on the LAN
  • Voice: VoIP Circuits
  • Power Supply: Guaranteed power supply through 100% captive power generation apart from public power supply.
  • Power Backup: Power backup through multiple UPS systems
  • Furniture: Totally ergonomic to ensure staff comfort
  • Security: We guarantee protection of our client's data, intellectual property or trade secrets. 24-hour manned security ensures limited access to authorized personnel. Magnetic stripped entry cards restrict area access. Also, our computers / servers are protected with firewall and passwords to prevent unauthorized access to sensitive client information.